Saturday, December 16, 2006

We've got the power!

We are pleased to announce that power is back up at Verity so all phone systems and remote services (Home Banking, Telephone Teller) are now available.

Branches that are normally open on Saturday will be available for their regular business hours today.

A special mention for Home Banking Users: If you were expecting automatic ACH deposits in your account yesterday, we were able to process them normally. However, if you had automatic ACH debits scheduled yesterday, please note that they did take place, but you may not be able to see them in your Home Banking account register. The power outage caused our main system and our Home Banking system to go out of sync,so some transactions (ACH or not) may be missing from your view. If you have any questions, please call a branch at (206) 440-9000 or (800) 444-4589.

Thanks to our members for your patience! We hope that everyone has weathered the storm and is warm and safe this weekend.

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